:root{
  --bg:#f6f4ef; --card:#fff; --ink:#1f2421; --muted:#6b706c; --line:#e3dfd6;
  --accent:#1e5b4f; --accent-soft:#e3efe9; --warn:#b4541a; --warn-soft:#fbeadf;
  --a:#1e7a4f; --b:#b07a12; --c:#4a6fa5; --x:#8a8a8a;
  --radius:10px; --font: "Inter", system-ui, -apple-system, "Segoe UI", Roboto, sans-serif;
}
*{box-sizing:border-box}
body{margin:0;font-family:var(--font);background:var(--bg);color:var(--ink);font-size:15px;line-height:1.45}
a{color:var(--accent)}
h1{font-size:24px;margin:8px 0 16px} h2{font-size:18px;margin:0 0 12px} h3{font-size:15px;margin:16px 0 8px}
.wrap{max-width:1180px;margin:0 auto;padding:16px}
.muted{color:var(--muted)} .small{font-size:13px} .right{text-align:right}
.topbar{display:flex;gap:20px;align-items:center;flex-wrap:wrap;padding:10px 20px;background:var(--ink);color:#fff}
.topbar a{color:#d9e4df;text-decoration:none}
.topbar .brand{font-weight:700;color:#fff;font-size:17px}
.topbar nav{display:flex;gap:4px;flex-wrap:wrap;flex:1}
.topbar nav a{padding:6px 10px;border-radius:6px}
.topbar nav a.on,.topbar nav a:hover{background:#ffffff1f;color:#fff}
.topbar .who{font-size:13px;color:#aab5b0}
.card{background:var(--card);border:1px solid var(--line);border-radius:var(--radius);padding:16px;margin-bottom:16px}
.grid{display:grid;gap:16px}
.g2{grid-template-columns:repeat(auto-fit,minmax(320px,1fr))}
.g3{grid-template-columns:repeat(auto-fit,minmax(240px,1fr))}
.g4{grid-template-columns:repeat(auto-fit,minmax(170px,1fr))}
.lead-layout{display:grid;grid-template-columns:minmax(0,1.1fr) minmax(0,1fr);gap:16px}
@media (max-width:900px){.lead-layout{grid-template-columns:1fr}}
.stat{font-size:28px;font-weight:700} .stat-label{color:var(--muted);font-size:13px}
table{width:100%;border-collapse:collapse}
th,td{padding:8px 10px;border-bottom:1px solid var(--line);text-align:left;vertical-align:top}
th{font-size:12px;text-transform:uppercase;letter-spacing:.03em;color:var(--muted);font-weight:600}
tr:hover td{background:#fbfaf7}
.table-wrap{overflow-x:auto}
label{display:block;font-size:13px;color:var(--muted);margin:10px 0 4px}
input[type=text],input[type=email],input[type=password],input[type=number],input[type=date],input[type=datetime-local],input[type=tel],input[type=url],select,textarea{
  width:100%;padding:9px 10px;border:1px solid var(--line);border-radius:8px;font:inherit;background:#fff;color:var(--ink)}
textarea{min-height:90px;resize:vertical}
input:focus,select:focus,textarea:focus{outline:2px solid var(--accent-soft);border-color:var(--accent)}
.form-row{display:grid;gap:12px;grid-template-columns:repeat(auto-fit,minmax(180px,1fr))}
.check{display:flex;gap:8px;align-items:flex-start;color:var(--ink);font-size:14px}
.check input{margin-top:3px}
.btn,button{display:inline-block;background:var(--accent);color:#fff;border:0;border-radius:8px;padding:9px 16px;font:inherit;font-weight:600;cursor:pointer;text-decoration:none}
.btn:hover,button:hover{filter:brightness(1.1)}
.btn.ghost,button.ghost{background:transparent;color:var(--accent);border:1px solid var(--accent)}
.btn.danger,button.danger{background:var(--warn)}
.btn.small,button.small{padding:5px 10px;font-size:13px}
.actions{display:flex;gap:8px;flex-wrap:wrap;align-items:center;margin-top:12px}
.pill{display:inline-block;padding:2px 8px;border-radius:999px;font-size:12px;font-weight:600;background:#eee;color:#444;white-space:nowrap}
.pill.alert{background:var(--warn);color:#fff}
.seg-a{background:#dff1e7;color:var(--a)} .seg-b{background:#f6ecd5;color:var(--b)} .seg-c{background:#e2eaf5;color:var(--c)} .seg-x{background:#ececec;color:var(--x)} .seg-n{background:#f1f1f1;color:#777}
.flash{padding:10px 14px;border-radius:8px;margin-bottom:16px;background:var(--accent-soft);color:var(--accent)}
.flash.error{background:var(--warn-soft);color:var(--warn)}
.filters{display:flex;gap:8px;flex-wrap:wrap;align-items:end}
.filters > *{flex:0 1 auto} .filters input,.filters select{width:auto;min-width:150px}
/* chat */
.chat{display:flex;flex-direction:column;gap:8px;max-height:520px;overflow-y:auto;padding:8px;background:#efeae2;border-radius:8px}
.msg{max-width:82%;padding:8px 11px;border-radius:10px;white-space:pre-wrap;word-wrap:break-word;font-size:14px}
.msg.in{background:#fff;align-self:flex-start}
.msg.out{background:#d9fdd3;align-self:flex-end}
.msg.out.broker{background:#cfe3ff}
.msg.sistema{background:transparent;align-self:center;color:var(--muted);font-size:12px;font-style:italic}
.msg .meta{display:block;font-size:11px;color:var(--muted);margin-top:3px}
.kv{display:grid;grid-template-columns:150px 1fr;gap:4px 12px;font-size:14px}
.kv dt{color:var(--muted)} .kv dd{margin:0}
.timeline{list-style:none;margin:0;padding:0;font-size:13px}
.timeline li{padding:6px 0;border-bottom:1px dashed var(--line)}
/* público */
.public{background:#fbfaf7}
.pubbar{display:flex;justify-content:space-between;align-items:center;gap:12px;padding:14px 20px;border-bottom:1px solid var(--line);background:#fff;flex-wrap:wrap}
.pubbar .brand{font-weight:800;font-size:19px;color:var(--ink);text-decoration:none;letter-spacing:-.01em}
.pubbar nav{display:flex;gap:14px;align-items:center}
.pubbar nav a:not(.btn){color:var(--ink);text-decoration:none}
.pubfoot{border-top:1px solid var(--line);color:var(--muted);font-size:13px;margin-top:40px;padding:10px 0}
.hero{padding:28px 0 12px} .hero h1{font-size:32px;letter-spacing:-.02em;margin:0 0 8px}
.cards{display:grid;gap:18px;grid-template-columns:repeat(auto-fill,minmax(280px,1fr))}
.prop{background:#fff;border:1px solid var(--line);border-radius:14px;overflow:hidden;display:flex;flex-direction:column}
.prop .img{aspect-ratio:4/3;background:#e8e3d8 center/cover no-repeat;display:flex;align-items:flex-end;padding:10px}
.prop .body{padding:14px;display:flex;flex-direction:column;gap:6px;flex:1}
.prop .price{font-size:20px;font-weight:700}
.prop .actions{margin-top:auto}
.steps{counter-reset:s} .step{display:none} .step.on{display:block}
.progress{height:6px;background:var(--line);border-radius:4px;overflow:hidden;margin:6px 0 16px}
.progress div{height:100%;background:var(--accent);transition:width .2s}
.doclist li{display:flex;justify-content:space-between;gap:12px;align-items:center;padding:10px 0;border-bottom:1px solid var(--line);flex-wrap:wrap}
.doclist{list-style:none;padding:0;margin:0}
.login{max-width:380px;margin:80px auto}
@media print{.topbar,.noprint{display:none!important}.card{border:0}}